Who can refer a patient?
Hospitals, rehabilitation teams, facilities, home-health organizations, primary care practices, specialists, community professionals, patients, and families may contact intake.
For referral partners
A responsive clinical bridge for patients who need more follow-up.
Home Doc works alongside hospitals, rehabilitation teams, facilities, home-health organizations, primary care practices, and specialists when a shared patient needs closer follow-up during discharge, complex symptoms, psychiatric needs, or serious illness.
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Send a referral
Referrals can be submitted by email or fax. Use either to start a referral or to ask a question about fit, coverage, or timing.
Include the face sheet, the last office note, and the medication list with every referral.
When to refer
Referral timing can begin before the transition is complete.
Anyone involved in the patient's care can start a referral, including facility staff, home-health teams, primary care practices, specialists, patients, and families. Referring early gives intake time to review coverage, contact information, and records before the first visit is needed.
- Hospital-to-community or rehabilitation-to-community transitions
- Home-health patients needing clinical oversight
- Psychiatric needs alongside medical complexity
- Independent palliative support during serious illness
- Select facility-based care relationships
- Complex coordination with the existing care team
What happens next
From referral to first visit.
Sending a referral does not automatically enroll a patient or book a visit. Intake reviews what you send, contacts the patient or authorized representative, and confirms service fit, consent, and coverage before anything is scheduled.
Keep protected health information out of general website contact forms and other unsecured messages. Send it by intake email, phone, or fax using your organization's approved secure process.
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01
Referral received
Intake reviews available information and confirms the best follow-up method.
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02
Patient outreach
The team contacts the patient or authorized representative to discuss interest, service fit, and consent.
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03
Coverage and records
Insurance, discharge information, medication lists, and relevant records are reviewed as available.
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04
Care begins
An appointment is coordinated when eligibility, service fit, and provider availability are confirmed.
Once care begins, Home Doc may communicate with the referring organization and other clinicians when permitted and clinically appropriate. The scope and frequency of updates depend on the service, patient authorization, and the roles of the organizations involved.
What to include
A complete referral helps intake make a faster, safer review.
Send these through your organization's approved secure process.
- Patient name and date of birth
- Current contact information
- Insurance details
- Requested service and referring provider
- Recent care setting and discharge date
- Face sheet and last office note
- Medication list and relevant records
- Best contact for follow-up, and any communication or caregiver needs
Frequently asked questions.
Which services can I refer for?
Referrals may be considered for Transitional Primary Care, Psychiatric Care, and Palliative Care.
How quickly will the patient be contacted?
The team prioritizes prompt outreach, but response and appointment timing depend on referral completeness, ability to reach the patient, eligibility, insurance, and provider availability.
Will Home Doc replace the patient's established doctor?
Home Doc is designed to complement existing clinicians and support continuity. It may discuss a standalone primary-care role when a patient does not have access to an established provider.
A clearer next step
Start the conversation with Home Doc.
Tell the team what care you need. Intake can discuss fit, coverage, records, and next steps.