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Colorado service area

Telehealth care anywhere in Colorado.

Your appointments happen by video, and you can be anywhere in Colorado for them. If you live within twenty-five miles of Denver or Colorado Springs, a Medical Assistant can also come to you for vitals or to help get the call working.

Clinician telehealth statewide, with Medical Assistant support within twenty-five miles of Denver and Colorado Springs.

Colorado patient meeting with a Home Doc clinician by video from home

Eligibility

The rule is about where you are sitting, not where you live.

A patient must be physically located in Colorado at the time of the appointment. That is the licensing rule, and it decides eligibility more often than anything else does. A Colorado resident visiting family in another state cannot be seen until they are back. Somebody who spends winters here and summers elsewhere can be seen during the months they are in the state.

Everything after that is the ordinary business of a medical practice: whether the requested service fits the problem, whether the plan covers it, whether records can be obtained, and whether a clinician has the availability. Intake works through those in order.

Statewide telehealth

Care that reaches every corner of the state.

Anywhere in Colorado

You meet with a physician, physician assistant, or nurse practitioner by video. Evaluation, medication management, follow-up and coordination all happen this way, whether you are on the Front Range, the Western Slope, the Eastern Plains or high in the mountains.

Rounding at select facilities

If you are living in a long-term-care or rehabilitation facility, a clinician may round there in person. That is arranged with each facility individually rather than by location, so ask intake whether yours participates.

What decides eligibility is simply being in Colorado when your appointment starts. No Home Doc clinician travels to a private home anywhere in the state.

Pick a region

Denver and Colorado Springs.

If you are near either city, there is more detail about what local support looks like where you are.

Denver and the metro

Our office is here, and so are most of the hospitals and rehabilitation centers our patients are discharged from. A Medical Assistant can reach communities across the metro.

See Denver details

Colorado Springs

There is no office here, but Colorado Springs has its own 25-mile service region measured from the city, so you can be seen without travelling for follow-up.

See Colorado Springs details

Rural and mountain Colorado

Distance is exactly the problem telehealth was built for.

Away from the Front Range, the nearest psychiatrist or palliative specialist can be a mountain pass away, and winter turns a routine follow-up into a whole day. Video appointments reduce the barriers created by distance, which is why coverage is described by region rather than by listing towns. The Western Slope, the mountain communities, the Eastern Plains and the southern valleys are all in Colorado, and being in Colorado is what counts.

The primary constraints in rural areas are practical rather than geographic. The patient needs a connection steady enough to support video, a device with a working camera, and a private room where health can be discussed without an audience. Where bandwidth is genuinely poor, raise it with intake early so the plan is built around it.

Before the visit

What a patient needs on their end.

A smooth first appointment depends on having a few essentials in place.

  • A room where the conversation cannot be overheard
  • A phone, tablet or computer with a working camera and microphone
  • An internet or mobile connection steady enough to hold video
  • The device charged, or a charger within reach
  • Current medications, recent paperwork, and any readings taken at home
  • A written list of questions, because appointments move quickly

A relative or caregiver may join the call when the patient has agreed to it.

Outside the regions

What happens when an address is not near either city.

Nothing changes about the clinician appointment. Statewide means statewide, and a patient two hundred miles from either region books the same video visit as a patient in the metro.

What is unavailable is the in-person layer. No Medical Assistant will arrive to take a blood pressure, and no Home Doc clinician travels to anyone's address anywhere in Colorado. Where vitals matter to the plan, the clinician works from readings the patient takes at home, from what a home health nurse already recorded, or from local testing ordered near the patient.

No Home Doc physician, physician assistant or nurse practitioner visits a patient's home. That holds inside the two regions and outside them.

Service lines

Three services, all delivered the same way.

Transitional Primary Care

Close follow-up in the weeks after a hospital or rehabilitation stay, including medication review and coordination.

Transitional Primary Care

Psychiatric Care

Assessment, medication management, talk therapy and ongoing behavioral health follow-up for adults.

Telehealth Psychiatry

Palliative Care

Symptom and caregiver support during serious illness, running alongside whatever treatment continues.

Palliative Care

Coverage is a separate question from geography. Home Doc works with plans from Medicare, Medicaid, Aetna, Cigna and UnitedHealthcare, and an insurer appearing on that list does not mean every plan or service under it is covered. You can see which plans Home Doc works with, and intake checks your address and your plan together when you become a patient.

Coverage questions, answered.

Can I have a visit while I am traveling outside Colorado?

No. You need to be physically located in Colorado at the time of your visit, because that is where our clinicians are licensed. If you are away, intake can schedule the appointment for after you are home.

Is every service available everywhere in Colorado?

Telehealth visits reach every part of the state. Whether a particular service is the right fit still depends on your clinical situation, your insurance plan, and clinician availability, and intake confirms all three before a first visit.

How do I find out what is available at my address?

Call intake at (833) 466-3302 or email intake@myhomedoc.com with your address and the care you are looking for. Telehealth visits are available anywhere in Colorado. The team will also confirm whether your address falls within twenty-five miles of Denver or Colorado Springs, where a Medical Assistant may be able to come out for in-person vitals or help getting connected.

What if my internet connection is unreliable?

Tell intake when you first get in touch. Some visits can be done by phone rather than video, and within twenty-five miles of Denver or Colorado Springs a Medical Assistant may be able to help you get set up. Raising it early means your care plan is built around it rather than interrupted by it.

Do you serve my town?

If you are in Colorado, yes, for telehealth visits. We describe coverage by region rather than listing individual towns, because two things actually decide what is available: whether you are in Colorado at the time of your visit, and whether your address falls within twenty-five miles of Denver or Colorado Springs for Medical Assistant support.

Will a clinician ever come to my home?

No. All clinician appointments happen by telehealth. The only in person support we offer is a Medical Assistant within twenty-five miles of Denver or Colorado Springs, and rounding at select participating long-term-care and rehabilitation facilities.

Somewhere to start

Give us an address and a problem.

That is enough for intake to tell you what is available where you are and what happens next.

Colorado referrals and records can be faxed to (720) 738-7873 or emailed to intake@myhomedoc.com. Everything else goes to info@myhomedoc.com.